Refund Policy for Ross Dickerson's Comprehensive Fitness Guide eBook
We appreciate your commitment to your fitness journey with Ross Dickerson's eBook. Our refund policy is designed to provide clarity and transparency regarding the process:
Digital Products (eBook): Due to the nature of digital products, we are unable to process refunds once the eBook has been downloaded or accessed. Please carefully review all information, including product details and compatibility requirements, before completing your purchase.
Cancellation of eBook Orders: As the eBook is delivered instantly upon purchase, cancellation requests are not applicable. We encourage you to make an informed decision before finalizing your order.
Technical Issues: If you encounter technical difficulties with downloading or accessing the eBook, please contact our support team at support@rossdickerson.com. We are committed to resolving any technical issues promptly.
Refund Eligibility for Physical Products: If your order includes physical products (e.g., merchandise), refunds may be considered for damaged or defective items. Contact our support team within 14 days of receiving the physical product, providing details and images of the issue, to initiate the refund process.
Refund Request Process: To request a refund or report an issue, please email our customer support team at support@rossdickerson.com. Include your order number, a detailed description of the issue, and any relevant images if applicable. Our team will review your request and respond promptly.
Processing Time: Refund processing times may vary, but we aim to complete the process within 5-10 business days of approving your request. Refunds will be issued using the original payment method.
Non-Refundable Circumstances: Refunds will not be issued for successfully downloaded or accessed eBooks. Additionally, any shipping fees associated with physical products are non-refundable.
Contact Information: For refund requests, inquiries, or assistance, please contact our support team at support@rossdickerson.com. We are dedicated to providing excellent customer service and ensuring your satisfaction with our eBook.
Thank you for choosing Ross Dickerson's fitness guide. We are here to support you on your fitness journey, and if you have any questions or concerns, please don't hesitate to reach out to our customer support team.
